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Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success, by Barbara Davis
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Managing Business Analysis Services illustrates how to gain maximum utility from the BA role resulting in dramatic improvements in project success rates and in meeting the strategic goals of the business. It offers the models and guidance needed to establish a complete framework and infrastructure, and the methods for successfully planning, managing, and delivering end-to-end business analysis services.
Key Features:
--Describes the benefits of employing an end-to-end managed business analysis services model over one-off contractors and pinch-hitters provided by recruiters
--Presents a pragmatic view of a robust business analysis as a service model, and illustrates opportunities for the business to maximize technology spending through the utilization of managed business analysis services
--Highlights productivity and satisfaction increases that can be gained by utilizing the recommended business analysis as a service model
--WAV offers a business analyst interviewing guide, change management and implementation tool, and a benefits realization tool available from the Web Added Value Download Resource Center at jrosspub.com
- Sales Rank: #2334617 in Books
- Brand: Brand: J. Ross Publishing, Inc.
- Published on: 2012-10-30
- Original language: English
- Number of items: 1
- Dimensions: 9.10" h x .80" w x 6.10" l, 1.00 pounds
- Binding: Hardcover
- 256 pages
- Used Book in Good Condition
Review
This is an important book because it illustrates the importance of the roles that the Business Analyst (BA)plays in project definition; Barbara also discusses the skills that are required. When HR advertises for a Project Manager (PM) they are very specific about the skill sets and experience that is required, but this is virtually never done for the BA. This has to change. The BA is every bit as responsible for the success of a project as the PM.
- Jon R. Herbold; MA, PMP, MCTS
"This book provides a hard hitting look at the current problems with business analysis with a revolutionary approach to solving them. The years of practical experience behind the perspective comes shining through, and is an absolute must read for leaders playing a strategic role in business analysis.
If you're looking to understand how you can better your business analysis effectiveness and capability at an enterprise level, you cannot afford to give this a miss."
-Remzil Kulkarni, Head - Business Analysis Center of Excellence, Mastek Ltd.
"This is a great book. It is actually making sense to me."
-Julen C. Mohanty
If you are looking for a pragmatic, easy-to-apply guide that clearly articulates the benefits of strategic business analysis capability, Managing Business Analysis Services is an invaluable must read! --Darren Radford, President and CEO, Aspire
This is a great book that will definitely help CIOs, BA managers, and project managers increase their ROI on business analysis practice! It describes how to identify and correct issues within existing business analysis processes and models, and prescribes new steps to building a successful business analysis practice from the ground up. --Anoop Kadungath, Senior Manager -- Projects, Cognizant Technology Solutions
This guide offers any IT executive, BA manager, or project team valuable insights not found in your standard business analyst handbook. It is a great addition to the tool bag of any analyst. --Jason P. Charvat, Author, Project and Program Management Evangelist, IAPPM
From the Author
Throughout my career, I have brought a passion into business analysis. This book serves as the culmination of my passion, knowledge, and diverse experiences in business analysis. It is my hope that, through this knowledge, others will no longer have to struggle, and that companies will see a way to end a large part of the waste and frustration that is associated with information technology. Above all else, I am hopeful for a realization that we can utilize technology as a means of establishing a truly global society.
I am convinced that we could have technologies far beyond the current means if we simply changed the way in which business analysis is performed. In order for that to happen, the real value of business analysis must be understood as its ability to translate goals and strategies into reality through the generation of tangible solutions.
--Barbara Davis
About the Author
Barbara Davis, President of RQX Global Training & Consulting , is a solutions consultant and senior business analyst with more than 25 years of business and change management experience. She is published author, mentor, trainer, and business advisor. Mrs. Davis is a thought leader and pioneer in the business analysis community, developing the world's first university accredited Business Analysis diploma program and a comprehensive and robust requirements specification process. In addition, she has designed methodologies for organizational change, resource management, project management, and building organizational capability. Barbara has become a sought after speaker for corporate venues with Fortune 500 companies and often speaks about a variety of business analysis topics at Project Summit and BA World conferences.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Great resource for building a Business Analysis Capability
By Dan Sokoloff
I wish this book was around when I was managing a team of consulting BAs! Barbara covers the full range of topics that are relevant to a BA manager - from hiring, to evaluating, delivering, growing, managing, and turning a group of individual Business Analysts into a service offering that can strategically and tactically support their customers in realizing value. There are sections that will be of interest to recruiters, performance/line managers, and BAs alike.
The content aligns closely with the IIBA's Business Analysis Body of Knowledge, without rehashing it. Also, like any other resource on Business Analysis worth its salt, there is a firm focus on the BA's role to support delivering the strategic goals of the business through project work, and starting with the big picture. Here, this discussion includes both the types of analysis activities as well as skills for building an effective team (often broken into hard and soft skills). I enjoyed the stories from Barbara's experiences, and they help to illustrate the points in the book. I think most BAs will relate to them and have some (nervous) laughter. I'll look forward to some revised diagrams in the future, but the content is comprehensive.
From the perspective of a BA manager, I found the section on managing business analysis services to be extremely useful. The goal I worked to in my role was a holistic and connected view of BA skills that could start with interview questions at the point of hiring, continue through skills maps and training/career plans, and ultimately help match resources and engagement models to client needs. Barbara lays out an approach for doing this quite well, describing a process perspective that is straightforward and hard to find elsewhere. For the reader embarking on the journey to create a BA service, I would suggest leveraging an additional resource to fill in details for a full range of competencies, such as the IIBA's BA Competency Model. This model from the IIBA falls short of implementation and delivery approaches, and Managing Business Analysis Services does a great job of bringing the concepts together into a connected management approach.
This book will continue to serve me as a reference text and launching point for discussions at the BA interest group meetings. I'd recommend it to anyone hiring or managing Business Analysts, as well as any BA looking for ideas to improve the quality and satisfaction they get out of their BA teams.
3 of 3 people found the following review helpful.
BA simplified for layman to techies
By RD
As a Talent Acquisition Specialist I talk to lots of BA & PM and other technical people and sometime select and recommend BA's by gut feel.. but if i wanted to Define & put the gut feel on paper, its not easy and sometime i am at loss of words.. but it cant be put in better words than what the author (BARBARA) has done.
So if you are a Business Manager/Technology Manager, recruiter or a BA or PM yourself or even a technology director trying to set up a BA practice or any one who want to understand the BA as a process or as a system then this book is for you. I recently got the chance to pick this book and read it. The best part of the book is the language, it is simple & fluid and can be easily understood by everyone and derives heavily from real life scenarios faced in the business world.. i will recommend this book to all the aspiring BA's too..
Suggestion to the publisher - get a electronic version out quickly.. it will surely be a big hit.
3 of 3 people found the following review helpful.
A must-have book if you're a Business Analyst
By higginstony
As one of the very few books that looks at business analysis through a purely business lens, this book answers not just the `what & how' of business analysis but also the all-important `why are we doing this?'. By tying everything back to top-line and bottom-line impacts this book provides incredible clarity in a very chaotic but critical area of application development.
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